Embassy Outsourcing

VisaCentral provides embassies with an effective and streamlined process to accommodate the ever growing demands of travel visa and passport processing.  By using VisaCentral as an outsourcing agent, embassies can save themselves time and money when additional resources are needed. 

VisaCentral’s daily processing operations require that a close working relationship with embassies from most nations be maintained.  As a result, VisaCentral is familiar with the inner workings and processes of many embassies.  VisaCentral’s familiarity with embassy protocol allows embassies to focus their attention on issues of greater importance.  VisaCentral ensures that the standard of work required by many embassies is upheld and provides fast, easy, and secure processing of all embassy-related work requests. 

For more information regarding VisaCentral’s Embassy Outsourcing Services, please contact Steve Diehl at [email protected] or 212-949-6340 Ext. 25511.

The VisaCentral Solution: An Embassy in Need of Additional Resources

Problem: The Embassy of India in Germany was experiencing a dramatic increase in their visa request workload and needed additional resources to maintain efficient processing and to maintain security standards.

VisaCentral Solution:  In 2007, the Embassy of India in Germany selected VisaCentral as their visa outsourcing provider to manage a dramatic increase in their visa request workload.   To assist the embassy, VisaCentral implemented Visa Application centres in Berlin and Munich, Germany to manage the increase in demand.  Each application centre was provided with on-site security to maintain the embassy’s document security standards. 

VisaCentral implemented a computer based appointment system to streamline the visa and passport appointment process.  On-site staff were also available to collect and deliver visa and passport applications from the embassy twice daily to provide more efficient service.  As a result, the Embassy of India was able to maintain their quality of service and meet increased demand by using VisaCentral as their visa outsourcing agent.

Flexible Solutions

  • Corporations. VisaCentral works as a preferred provider of total travel solutions for the employees of large global organisations.
  • Government. VisaCentral provides customised tools and content to support the special needs of government employees and their unique travel requirements.
  • Onsite Services. VisaCentral provides dedicated travel visa experts on customer’s premises to deliver the highest levels of service.
  • Embassy Outsourcing. VisaCentral provides custom programs to relieve the workload of embassy offices.

Case Study

A major cruise line was boarding passengers for the start of a 100 day World Cruise when they discovered that 8 passengers did not have visas.

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Travel Services

  • Travel Agencies. VisaCentral partners with travel agencies to ensure fast and easy processing of their clients’ travel visas and passports.
  • Tour Operators. VisaCentral creates custom Visa Information Packs tailored to the needs of tour operators and their customers.
  • Group Travel. VisaCentral provides custom Visa Information Packs for customers who are travelling to the same destination as a group.
  • Cruise Lines. VisaCentral supports more than 90% of the world’s leading cruise lines, from the largest ships to smaller river cruises.  VisaCentral creates unique packages and tools to ensure fast, easy, and affordable processing of travel visas and passports for clients of cruise lines.